Last updated: June 2026
Terms of Service
These Terms of Service ("Terms") govern your access to and use of BetterMX (the "Service"), operated by BetterMX ("BetterMX", "we", "us", or the "Company"). By creating an account, clicking "I agree", or using the Service, you accept these Terms in full. If you do not agree, you may not use the Service.
1. Acceptance of Terms
You must affirmatively accept these Terms during registration. Accounts cannot be created or accessed without acceptance.
If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to both you and that organization.
2. The Service
BetterMX receives inbound email and forwards or transforms it into webhooks, messaging (including WhatsApp), and other destinations you configure.
The Service is provided on an "as is" and "as available" basis. We may add, modify, suspend, or discontinue any feature at any time, with or without notice, at our sole discretion.
3. Eligibility & Accounts
You must be at least 18 years old and capable of forming a binding contract. You are responsible for all activity under your account and for keeping your credentials, API keys, and addresses secure.
We may refuse, suspend, or terminate any account at our sole discretion, for any reason or no reason, without liability.
4. Acceptable Use
You will not use the Service to send, store, or transmit spam, unlawful, infringing, harmful, deceptive, or abusive content, nor to violate any law or third-party right.
You are solely responsible for the content you process through the Service and for ensuring you have all rights and consents required to do so. You will not attempt to interfere with, reverse engineer, or overload the Service.
5. Fees, Plans & Billing
Paid plans are billed in advance and are non-refundable except where required by law. We may change pricing prospectively. Failure to pay may result in suspension or termination.
Usage limits and entitlements are defined by your plan and may be enforced automatically.
6. Your Content & Data
You retain ownership of content you submit. You grant the Company a worldwide, royalty-free license to host, process, transmit, and display such content solely to operate and improve the Service.
You are responsible for maintaining your own backups. We are not a system of record and are not liable for any loss of data.
7. Intellectual Property
The Service, including all software, designs, trademarks, and content (excluding your content), is and remains the exclusive property of the Company. No rights are granted except the limited, revocable, non-exclusive, non-transferable right to use the Service per these Terms.
8. Third-Party Services
The Service integrates third-party services (including Google, Meta/WhatsApp, payment processors, and cloud providers). We are not responsible for third-party services, their availability, or their acts or omissions, and your use of them is at your own risk and subject to their terms.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, UPTIME, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
We do not warrant that any email, webhook, or message will be received, delivered, or delivered on time. Email and messaging are inherently unreliable and outside our control.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICE, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 50.
11. Indemnification
You will indemnify, defend, and hold harmless the Company and its owners, directors, and employees from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to your content, your use of the Service, or your breach of these Terms or any law or third-party right.
12. Suspension & Termination
We may suspend or terminate your access immediately and without notice or liability, at our sole discretion, including for suspected violation of these Terms or risk to the Service or others. Upon termination, your right to use the Service ceases and we may delete your data.
13. Changes to the Terms
We may modify these Terms at any time by posting the updated Terms. Continued use after changes constitutes acceptance. It is your responsibility to review the Terms periodically.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules. The competent courts of Tel Aviv-Yafo, Israel shall have sole and exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you irrevocably submit to that jurisdiction.
15. General
If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms; we may. These Terms are the entire agreement between you and the Company regarding the Service. Sections that by their nature should survive termination will survive.